o   Telephony and Enterprise Communications

Electronic Telecom Services - Fajr Development’s Telecommunications Division is a well-established division since its inception in 1980. Managed by a group of highly trained professionals with extensive experience and knowledge in recommending and implementing solutions in varied areas of Telephony & Communications.

Industry leaders like PHILIPS Business Communications and Novanet are our partners in the introduction and implementation of state-of-the-art technologies and integrated applications such as Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Cordless Telephony (DECT), Unified Messaging, Voice over Internet Protocol (VoIP), Interactive Video Streaming, to name a few.

The Telecoms Division has successfully penetrated all market segments providing solutions and serving an extensive client base within the Government sector, Hospitality industry, Banking arena, Oil and Gas sectors, the private and corporate segments.

Fajr Development’s Electronic Telecom Services division is considered the Total Telecommunication Integrator, Solution and Service Provider.
 

Products

 

   

PHILIPS Business Communications (PBC) is a leading provider of business communications solutions to medium and large sized enterprises.
 
Worldwide development, marketing, sales and services are directed from the company's headquarters in Hilversum, The Netherlands.
 
PBC is recognised as a frontrunner in the areas of networking, mobile messaging, contact centre solutions and IP Telephony.

The company’s offer is based around its series of ISPBX switches, wired and wireless peripherals, applications software and converged voice and data integration services, which are marketed under the SOPHO brand name. PBC is building upon its strengths as a leading telecommunications partner and expanding in the areas of web-enabled applications, system integration and value added services. (www.sopho.philips.com)

NOVANET IP telephony systems based on multiservice converged voice and data networks provide tomorrows telephony solutions today. Providing key convergence applications like – Network telephony; Click-to-dial services; CTI, IVR, ACD, Unified Messaging; Interactive video streaming, etc. (www.novanet.co.in)

 

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